What is Coaching?
A review of what coaching is and the key skills required of a good coach.
Your Own Experience With Being Coached
A look at the participants own experience of having been ‘coached’ in the past. Examining their feelings and the positive and negative aspects.
The Manager as Coach
A look at the role of the manager and how coaching fits into this.
Environment for Positive Coaching
Examining the environment in which positive coaching can take place. One where staff feel both challenged and supported to achieve positive results.
Exploring and understanding frameworks, structures and techniques to use when coaching. Adopting a flexible approach to listening and understanding.
Procedures for Coaching Success
Providing participants with a set structure to create a results driven environment in which coaching plays an integral part.
Looking at different questioning methods, the advantages of each and asking participants to provide examples.
Understanding what active listening is and how to ensuring they use it.
Identifying what coaching opportunities there are in the workplace and then applying the skills from the course to a coaching practice session.