How Leadership Training Transformed a Workplace & Created Immediate Results
Participants of this three day Leadership Programme completed a post training assignment to report on how they were using their new skills in the workplace and what impact they have achieved with their teams.
The documented results showed a substantial transfer of skills acquired during training. Course participants provided evidence of new procedures and processes put in place to improve communication, productivity and overall team performance. The results reported were impressive.
It is clear the return on investment from the training has already been realised with immediate results. Further to this, the new measures implemented will ensure an ongoing, long lasting and positive impact for their business units. A renewed commitment to the mission, vision and values of the bank was also highlighted.
Large East African Banking Group
Leading Effective Teams
Essential Management Skills
Coaching Skills for Managers
High Performing Teams
This large East African banking group recognised that it is critical to the success of their business for managers to have the necessary leadership skills to support their clients, staff and teams.
Africa Resourcing was selected to partner with them to provide training to meet their need for a leadership development programme for managers and supervisors across the business with varying levels of experience.
Four groups of managers totalling approximately 60 staff members were identified and training planned for four three day workshops over a six month period.
The first group of 14 staff attended training in September 2018 and the remaining three groups are scheduled to attend training during Q1 2019.
The Lead, Motivate & Inspire Leadership Programme
This programme comprises five x 1 day challenging and intensive workshops which explore proven strategies and techniques of true leadership and influence.
We commenced training with the first three workshops.
The workshops provide the tools and techniques to lead progressive and productive teams and communicate effectively at all levels.
Graduates of the programme will develop and build enthusiasm in their teams in order to cultivate their full potential and not only meet, but exceed the organisational objectives.
Participants will be well prepared to step into the future of modern leadership and equipped to take on the challenges of today’s competitive business climate.
A Big Impact in Terms of Meeting Deadlines and Delivering Results
"Introducing the goal setting system learned in the training to my team has had a big impact in terms of meeting deadlines and delivering results.
Wastage of time is no longer an issue and commitment level from the team is the best it has ever been."
Improved Compliance & Profit Targets Met
"We used the team goal setting learned in training to close 125 non- compliant items and this contributed to the overall team goal of achieving the expected net profit by cutting down provisions that would arise from non- compliant items if they were not closed.
Everyone committed to and achieved the goal."
Outcomes & Lessons Learned
To measure the success of the programme, participants completed a post training assignment which required them to report on their success in implementing three key lessons in their workplaces:
- Goal Setting
The results of the assignments showed a substantial transfer of skills learnt during training and demonstrated they had been actually used in the workplace.
It is clear the return on investment from the training has already been realised with immediate results and new measures implemented to ensure a long lasting impact and a commitment to the mission, vision and values of the bank.
The measures implemented are ongoing and the benefits will snowball over time and effectiveness will be greatly increased as more employees attend the training.
Post Training Feedback
Our goal is to ensure real changes are made in the workplace and the following feedback demonstrates the effectiveness of the training and the impact it has made to the leaders, their teams and the business as a whole.
Three weeks after their three day leadership programme was completed we checked in with the participants to see how the lessons learned during training were making a difference in their workplaces.
The feedback was overwhelmingly positive with all participants reporting great success with their new skills and immediate results had been achieved.
The weeks, months and years ahead can only produce even greater success for the group and the organisation.
The following is just some of what they had to say.
Engaged & Motivated Teams Getting New Business
"Since introducing methods learned in the leadership programme, every member of the agribusiness team is engaged and working as a team.
We achieved to recruit a large processing company with all staff members opening personal accounts.
Everyone is excited and motivated. Our goal is to achieve many more new client accounts."
Empowered Teams Motivated to Achieve the Company Vision
"Using the delegation skills learned in the leadership training with my team has empowered them.
They feel respected and understood, their exposure to new skills has increased their skill level and they are more motivated to achieve our vision."
Greatly Improved Team Relationships
"My team are now taking actions to meet goals and deadlines instead of focussing on doing things to prevent disciplinary actions being taken against them.
I have never seen this in my workplace before. The leadership training showed me how to achieve greatly improved team relationships with less tensions, and real issues being addressed."
Goal Setting to Address & Resolve Serious Issues
"After the workshops I came up with a goal of zero outstanding leave days to each team member by the end of the year.
The process learned in training helped with a serious issue we were facing in my team with how we mismanaged our leave days over the last 2 years and everyone had too many days outstanding.
The process is fantastic."
Improved Problem Solving & Decision Making Greatly Impacting Productivity
"My approach to problem solving and decision making has greatly improved and this has positively impacted the productivity of everyone at the branch a lot.
Time is being managed better, people are meeting deadlines, they are optimistic and motivated to work at their best capacity."
Very Effective Process for Setting & Achieving Goals
"After my leadership development programme with Africa Resourcing I gained a lot of knowledge and learned how to have a happier and more engaged team.
The process learned for setting and achieving our goals has proven very effective."
Using Delegation to Ensure Critical Tasks Are Completed
"As a result of my new understanding of how, when and why to delegate I have shared many responsibilities with my team and this facilitated me to be concentrated on other important tasks instead of doing everything myself.
The team liked the delegations assigned to them with willingness to perform the tasks on time."
The role of leadership in today’s corporate environment has changed. Today, modern organisations know that their leaders can greatly influence the ultimate success or failure of their businesses.
The culture and style of leadership used within organisations also has a strong effect on employees’ attitude and levels of productivity, either positively or negatively.
Great leaders have the power to turn organisations around, create greater productivity and ensure much lower staff turnover.
This banking group has taken the first important steps to create influential leaders who have the capacity to play an important part in the growth and performance of the business and to achieve maximum results.
Participants expressed a strong desire for both their colleagues and senior managers to have an opportunity to attend the same training.
They believe the more managers who attend the training, the greater the overall results achieved and return on investment for the bank will be.
In particular, having one's manager take the same training was strongly associated with how successful post‐training utilisation and implementation will be.
Employees are major assets of any organisation and the active role they play towards a company’s success cannot be underestimated.
Practical and effective leadership training is imperative in order to maximise the job performance of organisations leaders.
Wider attendance of the leadership workshops and other complimentary training for staff at all levels of the business will prove to be immeasurably valuable to the organisation for many years ahead.
Participants of this training have been transformed, they think and act differently and have begun the journey of becoming tomorrows influential leaders.
They have returned to the workplace highly motivated and ready to lead their teams to ensure they achieve the banks vision.