Training Workshops

Confident woman

Assertiveness in Action

Suitable for anyone who wants to develop their assertiveness skills and improve communication with others.

Duration: 1 day

Category: Communication

About the Workshop

This workshop is suitable for anyone who wants to develop their assertiveness skills and improve communication with others.

Being assertive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour.

By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions.

This workshop will provide guidance on how to become more assertive and build self- confidence. This in turn will help participants achieve greater work effectiveness and productivity, whilst putting them in control of their daily activities and making them more able to overcome stressful work and life situations.

What Are the Benefits of Attending

Participants will:

  • Be able to explain what assertiveness is and what it means for us and those around us.
  • Appreciate that everyone has rights as an individual and can stand by those rights.
  • Gain the confidence to take a positive approach in communicating more effectively.
  • Improve individual self-esteem
  • Understand which words to use to get the most out of interactions with others.
  • Learn how to follow a set process for approaching situations in an assertive manner.

Workshop Modules

What is Assertiveness?

A series of activities relating to what assertiveness means and, perhaps more importantly, what it means to the participants.

My Assertiveness Goals

A chance for the participants to review what they want to get out of the session and where they would like to end up with regard to their approach to assertiveness.

How Assertiveness Works

A look at human reactions and the reasoning behind them culminating in an activity that looks at the participants own observations in relation to assertive behaviour.

My Assertive Rights

A review of the rights we have as individuals followed by a commitment to the rights by the participants.

Taking a Positive Approach

Looking at key methodology, including:

Giving and Receiving Compliments

A review of typical responses to compliments and their negative consequences, followed by an opportunity to develop new, positive responses.

Improving Self-Esteem

An in-depth review of each individuals positive aspects.

New Challenges

Set of challenges to take participants out of their comfort-zone and into the realm of possibilities.

Effective Communication

A look at what makes effective communication with some modelling of behaviours.

Approaching Assertiveness

A look at the four cornerstones of being assertive with a chance to practice these behaviours.

The Words You Use

Understanding the key areas of effective communication. Covering the areas of; Disclosing Your Feelings, Being Clear, Being Persistent, Empathising and Working Towards a Wise Outcome.

Preparing to Be Assertive

A chance to understand and practice a set process of ‘scripting’ in order to develop an effective and natural approach to assertive interactions.

Assertive Review

An activity that solidifies the reasoning behind wanting to become assertive, whilst demonstrating that it is not an unachievable outcome.

CPD accredited training course materials logo

What's Included

  • Professional & Internationally Experienced Facilitators

    Our facilitators openly share their expertise and extensive experience to make each training workshop an exciting and effective learning opportunity with lasting impact.

  • Manuals and Workbooks

    All of the information delivered throughout the programme will be available for reference in the personalised manuals/workbooks which are provided to each individual participating in the training sessions.

  • Training Facility

    Workshops are conducted at modern, comfortable and well equipped venues.

  • Lunches & Light Refreshments

    Buffet lunches as well as morning and afternoon tea breaks are provided.

  • Certificates

    Workshops are CPD accredited and certificates will be issued.

  • Evaluations and Detailed Report

    Training evaluations will be completed and a detailed report with observations and recommendations will be presented post training.

  • Post Training Information

    Participants will receive monthly emails, covering relevant topics and information, to reinforce and further their learning.

Book Your Training Today

Talk to us today about your training needs.