Training Workshops

Business woman

Managing Performance

This workshop helps your participants manage the performance of their workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation.

Duration: 1 day

Category: Management

About the Workshop

Anyone in a position of managing or leading others will benefit from the message delivered by this workshop.

This workshop helps your participants manage the performance of their workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation.

The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively co-operate with team members, develop their skills and ensure they feel incentivised to succeed.

With the techniques outlined in this training course your participants will feel empowered to enhance the performance of their team and begin to collaborate with them to improve their behaviours and ability in their role.

What Are the Benefits of Attending

Participants will:

  • Manage performance by setting clearly aligned goals that are documented.
  • Identify causes of poor performance whilst working with employees to improve and develop.
  • Recognise and communicate success, focusing on behaviour and results.
  • Co-operate with employees in order to increase productivity, morale and motivation.

Workshop Modules

The Importance of Managing Performance

Establishing the key elements to a managing performance approach, why this is important and the benefits it can have for a manager.

Making Performance Management Work

Changing current perceptions to performance management and highlighting the key factors that will help make it a success for managers.

Setting Goals

Identifying what makes goal setting work and how it underpins the entire managing performance process. Linking goal setting to record keeping to ensure effective processes.

Reasons for Poor Performance

Highlighting the underlying factors behind poor performance and individual mindsets.

Helping Poor Performers

Focusing on behaviour and results – translating ‘attitude’ to observed behaviours and looking to create improvement opportunities. Activities that review specific workplace scenarios.

Developing Average Performers

Knowing values and motivators, what drives performers and how to get the best out of their performance whilst still encouraging them.

Guiding High Performers

Establishing boundaries, creating opportunities, giving feedback and knowing when to praise.

Managing Conflict and Discipline

Resolving conflict issues and embracing the opportunity disagreement can provide. Looking at the key components of discipline and following a set structure for implementation.

The ‘DESC’ Model

Provision of a communication model that assists participants with structuring conversations around performance issues.

Performance Conversations

A practical activity following theoretical set-up that allows participants to practice and review the skills of effective performance communication.

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What's Included

  • Professional & Internationally Experienced Facilitators

    Our facilitators openly share their expertise and extensive experience to make each training workshop an exciting and effective learning opportunity with lasting impact.

  • Manuals and Workbooks

    All of the information delivered throughout the programme will be available for reference in the personalised manuals/workbooks which are provided to each individual participating in the training sessions.

  • Training Facility

    Workshops are conducted at modern, comfortable and well equipped venues.

  • Lunches & Light Refreshments

    Buffet lunches as well as morning and afternoon tea breaks are provided.

  • Certificates

    Workshops are CPD accredited and certificates will be issued.

  • Evaluations and Detailed Report

    Training evaluations will be completed and a detailed report with observations and recommendations will be presented post training.

  • Post Training Information

    Participants will receive monthly emails, covering relevant topics and information, to reinforce and further their learning.

Book Your Training Today

Talk to us today about your training needs.